LimeDrop (“LimeDrop,” “we,” “us”) makes a customer relationship management platform for companies that sell physical products to other businesses. This policy explains how we collect, use and protect personal information through this website, our product and our communications.

This website

When you join the waitlist, we collect your email address so we can tell you when LimeDrop is ready for your team and send occasional launch updates. You can ask us to remove it at any time. We also collect basic, anonymous visit statistics to understand how the site is used.

Information we collect

We collect information you provide directly to us: name, email address, phone number, company details, and business records created in our product. We also collect basic technical information, such as log data, needed to operate and secure our services.

How we use information

We use your information to provide and improve our services, authenticate your account, respond to support requests, and send communications you have requested or opted in to receive.

Text messages

If you opt in to receive text messages from us, we will use your phone number to send the message types you consented to, such as conversational messages and account notifications. Message frequency varies. Message and data rates may apply. Consent to receive texts is not a condition of any purchase. You can opt out at any time by replying STOP to any message. Reply HELP for help, or email hello@limedrop.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

How we share information

We do not sell personal information. We share information only with service providers that help us operate our website and product (such as hosting, database, email and telecommunications providers), and only as needed to deliver the service.

Data retention and security

We keep personal information for as long as we need it to provide our services and meet legal obligations, and we protect it with industry-standard safeguards.

Your choices

You can ask to access, correct or delete your personal information by emailing hello@limedrop.com. You can opt out of text messages at any time by replying STOP.

Changes

We may update this policy from time to time. When we do, we will post the new version on this page with a revised effective date.

Questions? Email hello@limedrop.com.